About Bucks IT
How long have you been in business?
We have just celebrated our 10th Anniversary! We have been serving some of our customers for over 15 years.
Where is your business located?
Our mailing address is 132 Greyhorse Rd., Willow Grove, PA 19090, we do not maintain a walk-in office. We service our customers at their place of business. Currently we service not only our local customers but customers that have offices in multiple states remotely, reducing their costs by centralizing computer management. Without the expense of maintaining a storefront we are able to provide our customers with lower prices for our services. The less we pay to operate the more savings we are able to pass on to our customers. Another added benefit is our engineers do not report to a single location allowing us a quick response time to our customer’s needs. At BucksIT, Inc. We provide our customers with a better response time than any of our competitors.
Do you charge for Travel?
Never! We never have as we believe it’s a part of our service. Even when gas prices have climbed to record highs in the past we have kept a no travel cost policy.
Rates and cost per hour
Our rates are very competitive and we offer “blocks of time” incentives to reduce the cost even more. Purchasing onsite hours in advance allows our customers to purchase service time at a lower hourly rate. After the first hour onsite time is billed in half hour increments. Remote service is billed in quarter hour increments. We work with our customers to streamline maintenance and to find ways to reduce costs.
Do you have crazy advertising all over you vehicles?
No. We believe that our customers should not be subjected to our advertising while we are visiting their location of business. To us, this is a conflict of interest.
As well as repairing computers and servicing networks do you sell computers and peripherals? How about Surveillance Systems?
Yes and Yes. We are a Pennsylvania licensed reseller of Servers, Desktop and Notebook computers & peripherals. We sell everything associated with computers. We not only sell it, but we will install it as well. Installing a Surveillance System at your place of business is just one more way BucksIT can keep your business safe and running smoothly.
I have printers that need service can you help?
Yes, we have at our disposal the best printer techs you could ask for.
I think I have a virus, what should I do?
Call us. Typically the longer the virus is active the more your system is at risk of serious damage and may be more difficult and time intensive to correct.
Are you certified to handle my Network or Computer?
Yes. We are certified By CompTIA to repair and service computers. We are also certified by Microsoft to administer, maintain and upgrade Microsoft Windows servers and desktops. As Microsoft Certified Professionals and System Engineers we have a wide range of knowledge and experience in system maintenance and networking.
Can you reduce my costs, reduce my administrative time and simplify my network?
You bet! This is what we do. Give us a call today!